Telemarketing
Whether you have an in-house call centre or it’s outsourced to agencies, Fundraiser’s telemarketing system allows you to add workflow so the data can be managed easily.
- Imports Cold Call Lists and keeps these separate.
- Segmentation based on geographic and other attributes.
- An easy to use Call Centre that allows outcomes to be processed as the agents are talking.
- Payments processed at real-time with PCI compliance.
- Full integration with address verification.
- Automated letter/email generation based on outcome or process.
- Statistical reporting
Fundraiser’s Call Results Integration system is designed for organisations that outsource telemarketing or face to face campaigns.
- Import and process single gift donations on the fly without user interaction.
- Manage and process product purchases and donation gifts at the same time.
- Set up or update regular gift schedules.
- Update any donor details information automatically.
- Update and process credit cards or bank details automatically.
- Cleanse and verify addresses before they added into the database.
- Set up contacts/donors that require to be actioned.